Error No 12: Prevacuum fail / check outlet

Problem description:

Vacuum pump / drain fault.

What can I do to solve the problem? 

  • Check the level of used water in the bottle with the red cap and pour out the excess
  • Check that the red hose is not submerged or kinked
  • Check that the autoclave setting provides free airflow for cooling the unit 
  • The red hose must point downwards along its entire length, no section may point upwards
  • Clean the chamber door seal
  • Contact Enbio Authorized Service (click the button below to fill the service form)